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Refund Policy

Refunds are processed according to the Wisconsin Technical College System Refund Policy for program, material, and on-line fees.  Activity fees and other additional course fees are not subject to refund.  Refunds are applicable only from the date the student formally notifies the Information and Service Center or a regional campus office of the intent to drop a course(s) or completely withdraw from all courses.

Students who decide to withdraw from a course should do so immediately as a single day can make a difference in the amount of refund.  Requests for refunds must be received during the term of enrollment. Students registering for a course after the start date are subject to the refund guidelines as stated.  In the event of extenuating circumstances, students should follow the appeal procedure outlined below.

Students who are reported by instructors as "no shows" or students who cease to attend classes without officially withdrawing, will not receive a refund.  However, these students are responsible for payment of their assessed tuition and fees for the term.  Federal financial aid recipients reported as “no shows” may owe a repayment to the College.  There is no appeal process for “no shows.”

If the college cancels the course, the refund is 100%.  If the college discontinues the course during the 80% refund period, the refund is 100% of all fees paid.  After this period or after consumable materials have been issued to the student, the refund will be a proportionate amount.

A student who drops one course and adds another during the first week of the term shall receive 100% credit for tuition and fees paid, provided this amount is applied toward the course added. If the fees for the course dropped exceed fees for the course added, refunds will be made according to the guidelines listed below.

For all courses the refund is:

• 100% before the first day the class meets. The day the class meets and not the time of day, defines the first class meeting.
• 80% if less than 11% of the courses total potential hours of instruction have been completed.
• 60% if 11-20% of the courses total potential hours of instruction have been completed.
• Zero after more than 20% of the courses total potential hours of instruction have been completed.

Appeal Procedure for Refunds.
All student refunds are made in compliance with the Wisconsin Technical College System Refund Policy.  Students who dispute refund decisions for extenuating circumstances may appeal by completing the Student Account and Refund Appeal Form and attaching the appropriate documentation.  The College Refund Appeals Committee meets routinely to review refund appeals.  All decisions of the Appeals Committee are final.