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Technology Support

Technology Step-by Step Guides will help you use software and technology such as Blackboard, Camtasia, podcasting, and many others. Most guides are available in an online and printable format; some guides will have an additional video tutorial.

Additional Help:

The IT Help Desk offers computer-related support by serving as a first point-of-contact when a problem or question arises. You may contact the helpdesk for computer related problems and technology related issues.

Telephone: 24 hours a day, 7 days a week: From a College Phone . . 5555 Local Number . . . . . 830-5555 Toll Free . . . . . . 877-241-1823

Online: Submit your problem online using this link: Online Request Form

Another resources for faculty is CVTC's Instructional Technology Trainer. Tiffany Lewis is located in the Innovation Cafe in room 133 of the Eau Claire Business Center and can be reached at tlewis18@cvtc.edu. Tiffany's areas of expertise are listed below:

• Assist with placing course materials into Blackboard.
• Help to add student-friendly directions and organization to your Blackboard courses.
• Troubleshoot Blackboard problems.
• Create new Blackboard courses.
• Add Teaching Assistants or other Instructors to Blackboard courses.
• Assist in the creation of multimedia or audio recordings.
• Provide technical support in the transition from WIDS to Blackboard.