Student E-mail
All students taking credit, Internet, and basic skills courses receive an email account. Since college offices and instructors use e-mail to communicate with the student body, it is important that students routinely check their My CVTC account. The Student Internet/E-mail Acceptable Use Policy explains acceptable uses of the Internet and CVTC e-mail while attending classes at the College.
E-mail FAQ
How do I access my e-mail?
View documentation on how to access your email.
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How do I use my email?
View documentation on how to use your student email like creating new messages, enabling your deleted items, and attaching items to an email.
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Can I send and receive e-mail from anyone using my CVTC e-mail?
Yes, you can exchange e-mail with anyone who has an e-mail account whether they are a CVTC student or not.
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How long will my student e-mail account be active after I graduate?
Starting Fall 2008, your student email account will remain active forever.
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What are the minimum hardware requirements to use student e-mail accounts at home?
Student e-mail runs on a Macintosh or a PC. You will need a minimum of 64MB RAM, 100 MB of free space on your hard drive, a current IE browser, a 56Kbs modem and an Internet connection from a reliable Internet Service Provider (ISP).
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Are the CVTC student e-mail accounts protected from virus-infected e-mail and junk e-mail?
CVTC uses a program called Barracuda to protect email accounts from spam and viruses. View documentation on Barracuda.
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I deleted an important e-mail message. Does CVTC have a backup system for student e-mail?
CVTC does not backup the student email system.
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How much space on the server do I have available for my student e-mail account?
Every student is allocated ten (10) gigabytes of disk space on the server for their e-mail account.
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How will I know if I am running out of space on the server?
When you are within ten percent (10%) of your mailbox quota, you will receive a system message notifying you that your mailbox is almost full. The message will advise you to delete some messages and warns you that once the mailbox is full, all inbound messages will be returned to the sender.
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Is there a limit to the size of an individual e-mail message I can send?
Yes, an e-mail message, including attachment(s), is limited to a maximum of twenty (20) megabytes.
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Who do I contact if I have received an inappropriate (offensive or threatening) e-mail message from a CVTC student?
If you have received an inappropriate e-mail message from a CVTC student, please contact Diane Pavelski, Enrollment Management Administrator, at dpavelski@cvtc.edu.
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What happens to my e-mail account if I change my name after I have registered?
Nothing will happen to your e-mail account. Your name will be changed in SIS (Student/Staff Information System) but your student e-mail address will not be changed. You can request to have your account changed by contacting the help desk. Prior to the next semester, you will be contacted to save any important e-mail messages by a specified date because your old e-mail account with your previous name will be deleted and a new e-mail account with your current name will be established.
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Who do I contact if I need additional assistance?
Contact the College Information Technology Help Desk at 715-830-5555 or toll free at 1-877-241-1823.
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