This certification builds on the foundation of programming classes in the User Support Specialist Certificate. Students will develop a solid foundation in basic database design and development – from conventional data analysis through database creation. Students install and configure database management systems that utilize the SQL language to create and manipulate relational databases in both MySQL and MS SQL. Students will learn business intelligence concepts (report-writing, knowledge management, data warehouse, data mining, Olap). Students apply those concepts through hands-on activities with one or more industry-standard BI/reporting tools (SQL Server Reporting Tools and/or Crystal Reports).