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Medical Assistant

Technical Diploma  |  31-509-1  |  1-800-547-2882


General Information

Academic Advising & Student Success

Academic advisors assist students with developing academic plans based on their degree evaluations. Their goal is to plan the right pathway to graduation by maximizing students' potential and ensuring success based on the student's previous academic experience, career path, and responsibilities outside of being a student. Student success specialists assist students in overcoming barriers that many students encounter over their academic career. Their goal is to help students become academically successful by assisting with goal setting, interpersonal issues, success plans, and community-based referrals. More information can be found on Commons (Student Services & Support).

Academic Support

Free academic help including drop-in tutoring, test preparation, and technology support available online and face-to-face. More information is available on Commons (Student Services & Support).

Credit for Prior Learning (CPL)

CPL offers CVTC students and opportunity to earn college credit toward and associate degree or technical diploma for previous knowledge and mastered skills directly related to program curriculum. Previous knowledge and skills may be the result of work or volunteer experiences, certifications, apprenticeships, military experience, and courses at other institutions. If a student wishes to attempt CPL for a course in progress, it is imperative that CPL is attempted within the first week of class (or sooner) to be eligible for a tuition refund. More information can be found at

Successful completion means the student received a "C" or better as a final grade.

For the Medical Assistant program, common CPL courses would include:

Prior Successful Completion (within the last 3 years)

Related Medical Assistant Course

CPL "New Learning Module" Course to Take

806-177 General Anatomy & Physiology (CVTC)
- OR -
Full Body Anatomy and Physiology college course(s)

509-302 Human Body in Health and Disease

New learning module for 509-302 Human Body in Health and Disease (disease focus)

Microsoft Suite Course (or have successfully completed the Digital Literacy challenge exam)

501-107 Digital Literacy for Healthcare

New Learning Module for 501-107 Digital Literacy for Healthcare (electronic health record focus)

Microsoft Word, Excel, and PowerPoint courses (or have successfully completed the Digital Literacy challenge exam – Section 1)

501-107 Digital Literacy for Healthcare

New Learning Module for 501-107 Digital Literacy for Healthcare (electronic health record and Access focus)

Are currently working as a phlebotomist in a medical office or hospital setting for at least four months. (Doesn't include blood donation centers.)
- AND -
Have successfully completed a college phlebotomy course or on-the-job training.

509-305 Medical Assistant Laboratory Procedures 2

509-305 Medical Assistant Laboratory Procedures 2


Financial Aid Consideration

Some courses may not be eligible for financial aid. Courses must be part of a program to be eligible. A list of courses not eligible is located on Commons (Pay for College/Financial Aid). To be eligible for financial aid, students must maintain Financial Aid Satisfactory Academic Progress and complete their program by the time 150% of the published credits have been attempted.

Students with Disabilities

CVTC welcomes individuals with disabilities. We will provide and coordinate reasonable accommodations for all individuals with documented disabilities. Students that might benefit from accommodations during their college experience at CVTC can contact Diversity Resources at 715-833-6234 or to determine what accommodations they may be eligible for and what documentation may be required.

Title IX Pregnancy and Parenting

CVTC does not discriminate against any student on the basis of pregnancy or related conditions and will fully comply with Title IX regulations. Absences due to medical conditions relating to pregnancy and maternity leave will be excused for as long as deemed medically necessary by a student's medical provider, and students will be given the opportunity to make up missed work. Students are encouraged to contact Diversity Resources at 715-833-6234 or to set up an appointment as soon as the pregnancy is known.

Pre-Program Information

Students who have pre-program status have been accepted into the college but not into the program. Pre-program status may be granted because the program is filled to capacity, admission requirements need to be satisfied, or the program start date is in the future. For more detailed information, visit the Pre-Program Health Advisement page.

Criminal Background Check

This is an admission requirement. Students will be provided direction on how to request a criminal background check from a third party vendor. Upon receipt of the criminal background check results, if a student has a criminal history, they will be advised of the possibility of being denied clinical placement. This denial will result in not being able to attend clinical(s) or graduate from the program. Additional background checks may be required during the student's enrollment in the program based on clinical site requirements. Students will be informed by CVTC if they need a criminal background check renewal.

Demanding Coursework

The Medical Assistant program is academically rigorous. Students are encouraged to complete courses as a pre-program student in order to lighten credit load once in the core program. Note: A grade of "C" or better (not C-) is required in all courses of the program, including general education courses.

Courses Available to Pre-Program Students

By completing the courses listed below ahead of time, students can decrease their credit load when they reach the highly demanding core program courses and increase their success rate in the program. It is strongly recommended that pre-program students complete these courses while waiting to enroll (or before enrolling) in the core program. Students who complete these courses as pre-program students will NOT be able to finish the program early; core program courses must be taken sequentially.

This program is NOT designed to be part-time. However, students are encouraged to complete some or all of the following courses prior to entering the program. The following courses are offered to pre-program Medical Assistant students on a space available basis and are not guaranteed:


       The Medical Assistant (MA) program is changing its curriculum requirements beginning with the Fall 2024 semester.


      The MA program will no longer require Medical Terminology and English Composition I.


      This changes pre-program coursework that can be applied towards the MA program.

      The following are courses that will be required for the MA program, available to pre-program students:


      ·         836-113 Prep for Basic Biology (If needed for admission to the program.) 2 credits

      ·         501-107 Digital Literacy for Healthcare 2 credits

       Most students are pre-program MA because they still need to complete the biology admission requirement.


      You must have successfully completed biology previously to be able to take the following course:

      ·         509-302 Human Body in Health and Disease (Prerequisite: 836-113 or High School Biology and 501-101 Medical Terminology or concurrent.) 3 credits

      Medical Terminology will be covered in Human Body in Health & Disease starting with the fall 2024 semester. If you take Human Body in the spring 2024 semester prior to entering the core program fall 2024, you need to take Medical Terminology concurrently with Human Body.

       It’s important to be aware how enrollment status affects financial aid eligibility.


      ·         Your enrollment status must be at least half time (6 credits) to be eligible for state grants and loans.

      ·         Federal grants (PELL) are prorated based on your enrollment status.

       Need additional credits? The following might be an option:


      ·         Medical Law, Ethics & Professionalism (509-309) – This course is required for the MA program. Currently, it is restricted to core program students. However, if you are in need of additional credits, reach out to me and I can assist in overriding you into this course for spring 2024.

      ·         Phlebotomy (513-111/2 credits) – If you complete this course or have on-the-job training, and work as a current phlebotomist in an ambulatory or inpatient position for at least 4 months prior to entering the 2nd semester of the core MA program, you could qualify to receive credit toward this portion of Medical Assistant Lab Procedures 2.

Please Note

  • 530-182 Human Diseases for the Health Professions is NOT equivalent to 509-302 Human Body in Health & Disease, and will not count toward graduation requirements for the Medical Assistant program.
  • 530-103 Medical Insurance & Billing is NOT required, nor will it count toward graduation requirements for the Medical Assistant program.
  • If a student is not successful in 509-303 Medical Assistant Laboratory Procedures 1 or 509-304 Medical Assistant Clinical Procedures 1, the student will be required to reapply for program admission.

Review your Program Requirement Sheet carefully! Take your prerequisites before enrolling in subsequent courses.
If you have questions, please contact the program director or academic advisor.

Program Information

Technology Requirements

Students must have regular access to a computer with an internet connection. Additionally, students will be required to have a web cam and headset with a microphone and speakers. Students may purchase a webcam and headset from anywhere they choose. The following items meet the recommendations: Logitech USB Headset Mono 650 and the Logitech Webcam C310 HD.

Having access to a laptop/computer with reliable Wi-Fi will be necessary. Please check your laptop/computer to make sure that it meets the minimum recommended specifications below:



Operating System:
Windows 10 64-bit (preferred)
Windows 8.1 (32 or 64-bit)

Hard Drive: 256GB SSD
Processor: 2.4+ GHz

Operating System:
Mojave v10.14 or later (preferred)
High Sierra v10.13 or later

Hard Drive: 256GB SSD
Processor: Intel Core Duo 2 GHz or faster

Pre-Entrance Health History and Physical Exam

A pre-entrance health history and physical examination must be completed and on file three weeks prior to entering the core courses of this program. The Admissions Office will notify students at the appropriate time with a specified deadline.

Healthcare Prep Seminar

This program requires attendance at a two-day in-person Healthcare Prep Seminar the week before the fall semester begins. Students will be sent invitations to these sessions via mail and email. Students will get to meet their cohort and faculty, learn more about the program and resources, and how to be successful in the program.

Second Semester

If you are a program student (this means you are registering for 509-304 MA Clinical Procedures 1), you can take selective second semester courses. If you have already completed some first semester courses, you can take these courses from the second semester to lighten your final semester of the program:

  • 509-301 Medical Asst Admin Procedures (2 credits)
  • 509-307 Med Office Insurance & Finance (2 credits) (must have completed 501-101 Medical Terminology and 509-302 Human Body in Health & Disease with a "C" grade or better)
  • 509-309 Medical Law, Ethics & Professionalism (2 credits)

Practicum Requirements (current through practicum)

  • Successful completion or standing in all other program courses
  • Current CPR, which is good through practicum. No online courses will be accepted. Options for cards include:
    • 531-454 CPR-BLS Provider (at CVTC)  
    • Red Cross “Basic Life Support for Healthcare Providers” class and your card would indicate “Basic Life Support”  
    • American Heart Association “BLS (Basic Life Support) for Healthcare Providers”   
    • An active instructor card for either of the above mentioned BLS courses 
  • TB Test and current influenza vaccine
  • Approval of program faculty
  • Compliance with WI Caregiver Law
  • Program Health Requirements are met

Clinical Compliance

To be in compliance with CVTC's partnering clinical agencies and the agencies' regulating bodies, for example the Occupational Safety and Health Administration (OSHA) and the Center for Medicare and Medicaid Services (CMS), students must be prepared to abide by vaccination and health and safety guidelines as dictated by those bodies.

Patient Services Specialist – Embedded Technical Diploma

The Patient Services Specialist technical diploma will be awarded to you automatically upon completion. You will see that, along with any other degrees awarded, noted on your official transcript. If you would like a diploma printed after successfully completed all courses listed below, please go to Commons > Forms > Embedded Diploma/Certificate Request Form (under Records & Registration). If you are opting out of the Medical Assistant program after completing the required courses for this technical diploma, email Records & Registration at from your CVTC student email account and let them know you will not be continuing with the Medical Assistant degree.

This 17-credit embedded technical diploma requires a passing grade in the following courses:

  • 501-107 Digital Literacy for Healthcare (2 credits)
  • 509-301 MA Administrative Procedures (2 credits)
  • 509-302 Human Body in Health and Disease (3 credits)
  • 509-307 Medical Office Insurance and Finance (2 credits)
  • 509-309 Medical Law, Ethics, and Professionalism (2 credits)


Completion of the Medical Assistant program enables students to take the American of Medical Assistant national certification exam and upon successful completion of this exam, the title Certified Medical Assistant [CMA (AAMA)] may be used.

Last Updated: 2023-10-30T13:50:46Z

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Printed: 12/8/2023 3:36 a.m.

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