Patient Service Specialist
CVTC, along with your school district, has partnered to offer seniors an opportunity to earn an 11 credit Patient Service Specialist Technical Diploma 30 - 509 - 2. This program is designed to prepare you for administrative roles in hospitals, clinics, or laboratories. Whether you're scheduling, appointments, managing billing, or compiling medical charts and reports, this program equips you with the skills and knowledge to excel in a fast - paced healthcare environment. You will gain expertise in.
Applying medical terminology, law, ethics, and insurance knowledge.
Building professional relationships with medical providers and patients.
Mastering administrative skills like scheduling, phone management, and electronic medical records.
Handling coding and billing tasks.
Credential Earned: Upon successful completion of this academy, students may earn their Patient Service Specialist Technical Diploma 30 - 509 - 2.
Requirements
Grade Level: Senior
Technology: Laptop with MS Word, PowerPoint and Windows.
Prerequisite: Students must have completed one of the following with the grade of a C or higher:
High School Biology
836 - 113 Prep for Basic Biology 836 - 113
806 - 177 General Anatomy and Physiology
Additional Notes: Students can take the academy before being 18 years old, but will need to be of 18 before employment.
Course Information
FALL 2027
501 - 107 Digital Literacy Healthcare
Format: Online
Dates & Times: August 23 - December 10, 2027 | *Online
503 - 302 Human Body in Health & Disease
Format: Online
Dates & Times: August 23 - December 10, 2027 | *Online
509 - 301 Medical Assistant Admin Procedures
Format: Online
Dates & Times: August 23 - December 10, 2027 | *Online
SPRING 2028
509 - 307 Med Office Insurance & Finance
Format: Online
Dates & Times: January 24 - May 19, 2028 | *Online
509 - 309 Medical Law, Ethics & Profess
Format: Online
Dates & Times: January 24 - May 19, 2028 | *Online
Course Descriptions
501 - 107 Literacy for Healthcare | 2 credits
The focus of this course is the use of technology in healthcare,. Learners use common business software applications, including word processing, presentation, spreadsheets and databases. Communication methods using technology are addressed. Learners gain experience with using the electronic health record (EHR). Healthcare EHR security issues, social media use, and digital healthcare recourses are examined.
503 - 302 Human Body in Health & Disease | 3 credits
Focuses on diseases that are frequently fist diagnosed and treated in the medical office setting. Students learn to recognize human anatomy and the causes, signs, and symptoms of diseases of the major body systems as well as the diagnostic procedures, usual treatment, prognosis and prevention of common diseases.
509 - 301 Medical Assistant Admin Procedures | 2 credits
Introduces medical assistant students to office management, business administration, and the electronic medical record (EMR) in the medical office. Students learn to schedule appointments, perform filling, recordkeeping, telephone and reception duties, communicate effectively with patients and other medical office staff, and keep inventory or supplies.
509 - 307 Med Office Insurance & Finance | 2 credits
Introduce medical assistant students to health insurance and finance in the medical office. Students perform bookkeeping procedures, apply managed care guidelines, and complete insurance claim forms. Students use medical coding and managed care terminology to perform insurance - related duties
509 - 309 Medical Law, Ethics & Profess | 2 credits
Prepares students to display professionalism and perform within ethical and legal boundaries in the health care setting., Student maintain confidentiality, examine legal aspects of the medical record, perform quality improvement procedures, examine legal and bioethical issues, and demonstrate awareness of diversity,
Just the Facts
Fall 2027
11 Credit High School Academy
Registration Status
Upcoming
Academy Dates
August 23 - December 10, 2027 and January 24 - May 19, 2028
Days of The Week
Online
Times
Online
Classroom Location
Online
Registration for this academy is upcoming.
Still have questions? Please contact our HS Academies Team at 715-852-1365 for more information.
Learn more about CVTC High School Academies at cvtc.edu/HSAcademies