Just the Facts
-
Customer Sales & Service
- 15 Credit Certificate
-
Delivery Method
- MyChoice
-
Career Cluster
- Marketing & Sales
- Estimated Tuition, Fees, & Books
- $3,211
Customer Sales & Service Certificate Overview
Learn the skills to succeed in the customer service, sales, and retail industry! The Customer Sales & Service pathway certificate will teach you the essential tools for professional communications, effective writing, and customer service strategy to advance your career.
Perfect for new professionals, study the four managerial functions of planning, organizing, leading, and controlling in contemporary organizations. Explore marketing principles and practice essential business-to-business sales process methods.
Customer Sales & Service professional duties include:
- Implementing the Principles of Management
- Conducting market research
- Defining distribution channels
- Marketing products and services
- Handling account sales
Part of a career pathway, the Customer Sales & Service technical diploma credits apply toward the Marketing associate degree if you choose to continue your education. Call us at 715-833-6300 to learn more.
Earn credit for prior learning!
Do you have previous educational or work experience in the field? You could be eligible to receive credit for prior learning
Request More Information
Please provide your contact information and an Admissions Advisor will get back to you ASAP with more information about this program.
We will never share or sell your information outside of CVTC. We may, on occasion, contact you regarding relevant services, events, and materials. You may opt out at any time. View our privacy policy to understand how we collect and use your information.
Is a Certificate Right for You?
CVTC's certificates offer a short-term and efficient way to enhance your skill set, making you more competitive in your field. These offerings are designed to be completed in a year or less and can serve as a stepping stone toward a degree or diploma. They not only equip you with specialized knowledge and skills but also enhance your marketability to employers.
Whether you're looking to advance in your current career, pivot to a new one, or gain an edge in the job market, CVTC's certificates provide valuable training that aligns with your goals and can add value to any degrees you've already earned.
Your future is waiting…
Are you ready to get started?