Earn credentials. Expand your career options.

CVTC’s certificates are a great way to quickly learn new skills to meet your goals and move ahead! Whether you want to advance your career, change careers, or just secure a little edge in the job market, a short-term certificate can be a smart choice.

Our certificates allow you to master a specific and valuable set of skills that make you attractive to employers while laying a foundation for your future. Courses taken to complete a certificate can get you started toward a degree or diploma, or add value to a degree you’ve earned.

 

Customer Sales & Service

15 Credit Pathway Certificate

Length of Program //
One Semester

Delivery Method //

Program Location //
Eau Claire

Start Dates //
August

Learn the skills to succeed in the customer service, sales, and retail industry! The Customer Sales & Service pathway certificate will teach you the essential tools for professional communications, effective writing, and customer service strategy to advance your career.

Perfect for new professionals, study the four managerial functions of planning, organizing, leading, and controlling in contemporary organizations. Explore marketing principles and practice essential business-to-business sales process methods.

Customer Sales & Service professional duties include:

  • Implementing the Principles of Management
  • Conducting market research
  • Defining distribution channels
  • Marketing products and services
  • Handling account sales

Part of a career pathway, the Customer Sales & Service technical diploma credits apply toward the Marketing associate degree if you choose to continue your education. Call us at 715-833-6300 to learn more.

Estimated Cost
Tuition & Fees: $3,185

Earn Credentials Along the Way

Career Pathways 

Career Pathways are a clear, manageable way to access education that provides employer-recognized, stackable credentials tied to specific jobs, education, and career progression. Career Pathways are beneficial to high school students and teachers, parents, adult students, and employers. Learn more about Career Pathways.

Pathway Certificate

Customer Sales & Service

Technical Diplomas

Sales & Marketing Specialist

Associate Degree

Marketing