Earn credentials. Expand your career options.
CVTC’s certificates are a great way to quickly learn new skills to meet your goals and move ahead! Whether you want to advance your career, change careers, or just secure a little edge in the job market, a short-term certificate can be a smart choice.
Our certificates allow you to master a specific and valuable set of skills that make you attractive to employers while laying a foundation for your future. Courses taken to complete a certificate can get you started toward a degree or diploma, or add value to a degree you’ve earned.
Customer Sales & Service
15 Credit Pathway Certificate
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Learn the skills to succeed in the customer service, sales, and retail industry! The Customer Sales & Service pathway certificate will teach you the essential tools for professional communications, effective writing, and customer service strategy to advance your career.
Perfect for new professionals, study the four managerial functions of planning, organizing, leading, and controlling in contemporary organizations. Explore marketing principles and practice essential business-to-business sales process methods.
Customer Sales & Service professional duties include:
- Implementing the Principles of Management
- Conducting market research
- Defining distribution channels
- Marketing products and services
- Handling account sales
Part of a career pathway, the Customer Sales & Service technical diploma credits apply toward the Marketing associate degree if you choose to continue your education. Call us at 715-833-6300 to learn more.
Earn Credentials Along the Way
Career Pathways What is a career pathway?
Career Pathways are a clear, manageable way to access education that provides employer-recognized, stackable credentials tied to specific jobs, education, and career progression. Career Pathways are beneficial to high school students and teachers, parents, adult students, and employers.