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Hospitality Foundations Overview

Gain the necessary skills to successfully work in the evolving world of hospitality with our 16-week Hospitality Foundations program. This entry-level program focuses on hands-on learning for students with different abilities. Students will develop essential hospitality skills through hands-on training, individually paced and tailored to each student's unique learning style.

In CVTC's Hospitality Foundations program, you will learn:

  • provide phone and in-person customer service
  • properly prepare silverware and set tables
  • clear, clean, and sanitize tables for safe service
  • sort, complete, fold, and adequately store laundry
  • communicate professionally and effectively
  • work independently and build positive relationships
  • seek, demonstrate, and maintain entry-level employment in the hospitality field

Complete this program in one semester and earn a technical diploma. Become career ready, confident in your strengths, and learn lifelong skills.

Career Opportunities

Guest Service Representative

Front Desk Associate

Customer Service Agent

Hospitality Attendant

Just the Facts

Hospitality Foundations
6 Credit Technical Diploma

Length of Program //
One Semester

Delivery Method //

Program Location //
Eau Claire

Program Location //
August and January

Start Months //
August and January

Start Dates //
August and January

Estimated Program Cost 

Term 1



 Estimated Total: $957

  Earn credit for prior learning! Do you have previous educational or work experience in the field? You could be eligible to receive credit for prior learning. Explore your options today!


Program Courses

These are a few of the courses you can take in the Hospitality Foundations program.

Hospitality Applications
Hospitality Applications is an 8-week course that offers hands on learning opportunities to practice and apply hospitality tasks required to seek entry level employment. Students will be guided in applying and demonstrating positive interpersonal skills and professional customer service skills, while focusing on maintaining a safe work environment, safe food facilities and positive worker habits. Hospitality Applications enhances students' knowledge through application of tasks and demonstration of skills through classroom learning and lab experiences.

Safety and Sanitations Fundamentals
Safety and Sanitations Fundamentals is an 8-week course that helps students develop a foundation in detecting safety hazards and bring awareness to best practices to maintain safe facilities. Students will explore safe working habits targeting areas such as principles of safe lifting, proper use of cleaners and chemicals, personal hygiene and health, proper storage and handling of foods, as well as cleaning and sanitizing.

Guest Relations Fundamentals
Guest Relations Fundamentals is an 8-week course introducing students to the importance of working with others in a constructive and cooperative working relationship. Students will explore ways to better handle challenging customers and be provided experiences to recognize positive interpersonal skills and professional customer service.

Hospitality Foundations Outcomes

CVTC graduates are ready for the workforce. Each year, we send our graduates the Graduate Follow-Up Survey asking where they are working, whether it is in their degree field, and several other questions related to employment. Below are the program outcomes and job data.


Yearly Salary

Hospitality Foundations professionals make an average starting salary of $24,536.


Regional Jobs

There are 54 job openings in the CVTC district for the Hospitality Foundations industry.


Credits to Other Institutions

Transfer your CVTC credits to another institution to continue your education. Explore transfer agreements.

* This wage is not specific to CVTC graduates. Wage estimates are based on entry-level positions and are gathered from Lightcast which is an economic modeling software that blends historical and projected industry and occupation trends within CVTC's 11-county district. Wage estimates are based on Occupational Employment Statistics and the American Community Survey.

Related Programs & Certificates

Whether you're looking to continue your learning to another program or to gain continuing education credit, CVTC offers a variety of learning opportunities for students.

Degrees & Diplomas

Administrative Professional, Associate Degree

Business Management, Associate Degree

Marketing, Associate Degree

Sales & Marketing Specialist, Technical Diploma

Continue Your Learning

CVTC can help you achieve your learning goals whether you are looking to advance your career or enrich your personal life.

// Explore Continuing Ed Opportunities

  Unsure of which program you'd like to go into? Learn more about our Career Assessment to help narrow down your options.