Hospitality Foundations Overview
Gain the necessary skills to successfully work in the evolving world of hospitality with our 16-week Hospitality Foundations program. This entry-level program focuses on hands-on learning for students with different abilities. Students will develop essential hospitality skills through hands-on training, individually paced and tailored to each student's unique learning style.
In CVTC's Hospitality Foundations program, you will learn:
- provide phone and in-person customer service
- properly prepare silverware and set tables
- clear, clean, and sanitize tables for safe service
- sort, complete, fold, and adequately store laundry
- communicate professionally and effectively
- work independently and build positive relationships
- seek, demonstrate, and maintain entry-level employment in the hospitality field
Complete this program in one semester and earn a technical diploma. Become career ready, confident in your strengths, and learn lifelong skills.
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Earn credit for prior learning! Do you have previous educational or work experience in the field? You could be eligible to receive credit for prior learning.
Just the Facts
Guest Service Representative
Front Desk Associate
Customer Service Agent
CVTC graduates are ready for the workforce. Each year, we send our graduates the Graduate Follow-Up Survey asking several questions related to employment. Here are the program outcomes and job data.
Hospitality Foundations professionals make an average starting salary of $24,536.
There are 64 job openings in the CVTC district for the Hospitality Foundations industry.
* This wage is not specific to CVTC graduates. Wage estimates are based on entry-level positions and are gathered from Lightcast which is an economic modeling software that blends historical and projected industry and occupation trends within CVTC's 11-county district. Wage estimates are based on Occupational Employment Statistics and the American Community Survey.
Credits to Other Institutions
Should you choose to continue your education after you leave CVTC, we have agreements in place with several institutions to ensure an easy transfer.
These are a few of the courses you will take in this program. Courses and the recommended sequence change from year to year; once you are enrolled in a program at CVTC you will be given a recommended course sequence that outlines what courses you should take and the order in which to take them.
You may search for available courses. If you are ever unsure of what courses to take, talk to your academic advisor. If you are looking for course information for previous years, check out our past catalogs.
Here are a few of the courses you can take in the Hospitality Foundations program.
Hospitality Applications is an 8-week course that offers hands on learning opportunities to practice and apply hospitality tasks required to seek entry level employment. Students will be guided in applying and demonstrating positive interpersonal skills and professional customer service skills, while focusing on maintaining a safe work environment, safe food facilities and positive worker habits. Hospitality Applications enhances students' knowledge through application of tasks and demonstration of skills through classroom learning and lab experiences.
Safety and Sanitations Fundamentals
Safety and Sanitations Fundamentals is an 8-week course that helps students develop a foundation in detecting safety hazards and bring awareness to best practices to maintain safe facilities. Students will explore safe working habits targeting areas such as principles of safe lifting, proper use of cleaners and chemicals, personal hygiene and health, proper storage and handling of foods, as well as cleaning and sanitizing.
Guest Relations Fundamentals
Guest Relations Fundamentals is an 8-week course introducing students to the importance of working with others in a constructive and cooperative working relationship. Students will explore ways to better handle challenging customers and be provided experiences to recognize positive interpersonal skills and professional customer service.
Related Programs & Certificates
Whether you're looking to continue your learning to another program or to gain continuing education credit, CVTC offers a variety of learning opportunities for students.
Degrees & Diplomas
Administrative Professional, Associate Degree
Business Generalist, Technical Diploma
Business Management, Associate Degree
Marketing, Associate Degree
Sales & Marketing Specialist, Technical Diploma
Continue Your Learning
CVTC can help you achieve your learning goals whether you are looking to advance your career or enrich your personal life.// Explore Continuing Ed Opportunities
Unsure of which program you'd like to go into? Learn more about our Career Assessment to help narrow down your options.