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Office Receptionist Overview

This one-semester embedded technical diploma prepares students with basic receptionist skills necessary in today's business office. Those working in this career may be expected to answer the telephone, greet customers, work with basic office equipment, and assist with various administrative support tasks.

Part of a career pathway, the Office Receptionist technical diploma credits apply toward the Administrative Professional associate degree or the Office Assistant technical diploma if you choose to continue your education. Call us at 715-833-6300 to learn more.

Career Opportunities

Appointment Setter

Office Associate

Office Manager

Process Specialist


Virtual Assistant

Graduate Employers

Premium Waters

Eau Claire County Clerk of Courts

Just the Facts

Office Receptionist
14 Credit Technical Diploma

Length of Program //
Less Than One Year

Delivery Method //

Program Location //

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Non-Traditional Occupation

Estimated Program Cost 

Term 1






 Estimated Total: $3,065

  Earn credit for prior learning! Do you have previous educational or work experience in the field? You could be eligible to receive credit for prior learning. Explore your options today!


Program Courses

These are a few of the courses you can take in the Office Receptionist program.

Office Procedures
This course is the first in a series that provides students with the opportunity to develop the general office skills used by business support professionals. Students will develop phone skills, learn how to process mail, handle records, and perform basic bookkeeping tasks.

Job Service-Business Support Professional
This course is the first in a series that explores a broad range of job search techniques including researching opportunities, compiling appropriate information for job applications, creating cover letters and resumes, and preparing for interviews. This course promotes overall understanding of the job search process.

Microsoft Office Suite
The goal of this course is to provide an introduction to Microsoft Office Suite and how it is used in academic, personal, and business environments. The students will become familiar with the Office user interface and use it as they work with Word, PowerPoint, Excel, and Access. Navigate the Office interface by using tabs, ribbons, and groups.

Earn Credentials Along the Way

Career Pathways 

Career Pathways are a clear, manageable way to access education that provides employer-recognized, stackable credentials tied to specific jobs, education, and career progression. Career Pathways are beneficial to high school students and teachers, parents, adult students, and employers.

Office Receptionist Outcomes

CVTC graduates are ready for the workforce. Each year, we send our graduates the Graduate Follow-Up Survey asking where they are working, whether it is in their degree field, and several other questions related to employment. Below are the program outcomes and job data.



75% of our recent Office Receptionist graduates got a job in the industry.


Yearly Salary

Our recent Office Receptionist graduates reported an average starting salary of $34,251.


Regional Jobs

There are 293 job openings in the CVTC district for the Office Receptionist industry.


Credits to Other Institutions

Transfer your CVTC credits to another institution to continue your education. Explore transfer agreements.

Focus On Student Success

I am very happy with all of the faculty I have worked with and I would recommend CVTC to other prospective students.

Office Receptionist Graduate

Related Programs & Certificates

Whether you're looking to continue your learning to another program or to gain continuing education credit, CVTC offers a variety of learning opportunities for students.

Degrees & Diplomas

Administrative Professional, Associate Degree

Bookkeeper, Technical Diploma

Office Assistant, Technical Diploma

Continue Your Learning

CVTC can help you achieve your learning goals whether you are looking to advance your career or enrich your personal life.

// Explore Continuing Ed Opportunities

  Unsure of which program you'd like to go into? Learn more about our Career Assessment to help narrow down your options.