Program Description

Prepare for the rapidly changing office environment with the Office Assistant program. Throughout this one-year technical diploma, students learn to integrate computer, human relations, and communication skills to work individually and in a business team setting.

Throughout the program you will develop or enhance your professional skills and gain the ability to:

  • use a variety of computer software packages
  • format and produce business documents
  • exhibit excellent customer relations skills in person and over the telephone
  • accurately file and manage records
  • understand the basics of email and the Internet
  • use spelling, punctuation, and grammar correctly
  • display a professional attitude, appearance, and behavior
  • enhance your organizational skills
  • communicate effectively in oral and written communication

Many qualities and traits are essential to a successful office assistant. Some characteristics you'll find emphasized in this program are: 

  • honesty and integrity
  • flexibility
  • a positive attitude, confidence, and poise
  • organizational and time management skills
  • a professional image

An internship in a local business office is included in the second semester of this program. After successful completion of the Office Assistant Technical Diploma program, the student may apply these credits to the Executive Assistant program and enter the second year of the program.

Technical Diplomas within this Program

Earn a one-semester technical diploma in Office Receptionist after completing the first semester courses in the Office Assistant or Executive Assistant Associate Degree. If you decide to pursue the Office Assistant Technical Diploma or Executive Assistant Associate Degree, your diploma will apply towards those programs.

Just the Facts

Office Assistant
34 Credit Technical Diploma

Length of Program:
One Year

Delivery Method
MyChoice

Program Location
Eau Claire and River Falls

Start Dates
August and January

Financial Aid Eligible: Yes

Program Outcomes

Gainful Employment Data

Non-Traditional Occupation

Estimated Program Cost

Total Tuition, Fees & Books: $4,897

View Estimated Cost Breakdown

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Pathway Credentials

Office Receptionist

Embedded Technical Diploma

This one-semester embedded technical diploma prepares students with basic receptionist skills necessary in today's business office. Those working in this career may be expected to answer the telephone, greet customers, work with basic office equipment, and assist with various administrative support tasks.

Upon completion of this program, students will be able to apply their credits to the Office Assistant Technical Diploma program.

Learn More About Office Receptionist

Career Opportunities

  • Administrative Assistant
  • Customer Service Representative
  • Office Assistant

Just the Facts

Office Receptionist Assistant
17 Credit Technical Diploma

Length of Program
Less Than One Year

Delivery Method:
MyChoice

Program Location:
Eau Claire and River Falls

Start Dates:
August & January

Estimated Program Cost

Total Tuition, Fees & Books: $2,449

How To Enroll

Enrolling at CVTC is easy! You will need to complete an online application. If you are ready to apply now, click here.

Get more detailed program information.

Courses

These are a few of the courses you will take in the Office Assistant​ program. For more detailed course info click here.

  • Meeting & Event Planning
    Topics include aspects of the event management process such as: goal setting and objectives, establishing an event theme, planning event logistics, facility set up, and follow-up activities.
  • Human Resources, Intro
    This course examines the role of human resources and goals of human resource management in today's organizations. Students explore the importance and impact of human resource functions on the overall strategy of organizations.
  • Payroll Accounting
    Students will learn to make the payroll calculations and record keeping, including social security taxes, income tax withholding, and other deductions.

Transfer Credits

Once you’ve completed your associate degree at CVTC, if you are interested in pursuing further education, we have agreements with several institutions. To view a list of CVTC’s transfer agreements, click here.

Careers

  • Administrative Assistant
  • Customer Service Representative
  • Office Assistant

Career Outlook

Executive assistants are necessary in all organizations, allowing graduates opportunities in various business settings, such as: education, government, insurance/investment, manufacturing, legal, medical, and service organizations.

According to the Wisconsin Department of Workforce Development and Bureau of Workforce Information, a 3% growth is projected in executive assistant positions in CVTC’s 11-county area by 2016.

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